Quality Engineer

Follow this link to apply.

WindBorne Systems is supercharging weather models with a unique proprietary data source: a global constellation of next-generation smart weather balloons targeting the most critical atmospheric data. We design, manufacture, and operate our own balloons, using the data they collect to generate otherwise unattainable weather intelligence.


Our mission is to eliminate weather uncertainty, and in the process help humanity adapt to climate change, be that predicting hurricanes or speeding the adoption of renewables. We are building a future in which the planet is instrumented by thousands of our balloons, eliminating gaps in our understanding of the planet and giving people and businesses the information they need to make critical decisions. The founding team of Stanford engineers was named Forbes 2019 30 under 30 and is backed by top investors including Khosla Ventures.

WindBorne is looking for a Quality Engineer to ensure the quality and reliability of our products while we exponentially scale our manufacturing production. You will take ownership of developing and implementing an internal quality system aimed at ensuring the consistent delivery of high-quality units to the field. Additionally, you will play a crucial role in diagnosing issues with returned units, identifying root causes, and implementing corrective measures to enhance product reliability and performance.

The quality role at WindBorne is fairly unusual thanks to a combination of two factors:

First, there is still tremendous potential for improvement of the hardware capabilities, even as we simultaneously work to scale. It’s not unreasonable to expect a major design update to come with a 2x performance improvement so it’s an absolute necessity to rapidly move from R&D to volume production even at the risk of reliability issues.

Secondly, as a data company, we are both the builders and the users of our hardware, and can freely set the acceptable level of reliability based on operational needs. If we can improve performance by 50% but raise failure rates by 10%, that can be a totally worthwhile trade to get more net data.

Your job will not be to set and enforce a uniform standard, but rather to actively make decisions on what we improve, what we tolerate, and what we allow to slip in furtherance of the overall mission of enabling truly global data collection.

We're dedicated to helping humanity adapt to climate change as fast as possible, and you can be a part of our mission to make this global societal impact. If you like the idea of working on cutting-edge technology, and working with a fast-moving team, WindBorne is the place for you.

Balloon flying over mountains

A balloon + flight paths from over 600 flights conducted by WindBorne

Responsibilities

  • Develop and implement quality control plans and procedures to uphold product quality standards.
  • Conduct root cause analysis and lead corrective and preventive actions (CAPAs) to address quality issues and drive continuous improvement.
  • Perform quality audits and inspections of manufacturing processes, materials, and finished products to identify non-conformities and areas for enhancement.
  • Collaborate with cross-functional teams to resolve quality-related issues and implement process improvements.
  • Establish and monitor key quality metrics to evaluate process effectiveness and drive data-driven decision-making.
  • Provide training and guidance to manufacturing personnel on quality standards, procedures, and best practices.
  • Lead supplier quality management activities, including supplier evaluation, audits, and corrective action plans.
  • Support new product development projects to ensure quality requirements are met throughout the product lifecycle.
  • Handle quality inquiries of returned units and issues in the field, including investigation, resolution, and communication of corrective actions.

Skills and Qualifications

Required

  • Bachelor's degree in Engineering, Quality Assurance, or related field. Master's degree preferred.
  • Minimum of 2 years of experience in a quality engineering role.
  • Strong knowledge of quality management principles, tools, and methodologies.
  • Acute attention to detail.
  • Proficiency in root cause analysis techniques and statistical process control methods.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to collaborate effectively across functional teams.
  • Experience with quality management software and document control systems is desirable.
  • Experience working within a Digital HQ chat platform, such as Slack.

Nice to have

  • Familiarity with PCB and PCBA manufacturing processes.
  • Basic proficiency with Linux operating systems.
  • Understanding of electro-mechanical system design and functionality.

Benefits

  • 401(k)
  • Health, Dental, and Vision insurance 100% covered
  • Unlimited PTO
  • Incentive Stock Option Plan

Salary

Location

Address: 858 San Antonio Rd, Palo Alto, CA. In-person required.

What our hardware looks like

Close up of GSB

Photos taken in Svalbard, Norway, 78°N

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